How can we help?

Open the Masters tab, filter by industry or specialty, and choose a master. Select a service, enter the details they need (such as birth date, time, and your question), then pay with coins. Your order becomes active once the master accepts.

Coins are purchased in the app through the App Store or Google Play. Each master sets their own coin price, which is shown before you book. Your balance and full transaction history are available in your wallet.

Go to Profile → My Orders. You can see the status, chat with your master, confirm delivery, and rate the reading after it is completed.

After the master delivers the reading, you can confirm it or request a revision. If you do not take action, the order is automatically confirmed 3 days after delivery.

Choose a master's LIVE service, pick an available time, and pay with coins. Join from the app at the scheduled time. The session duration and price are shown before booking. Please join on time — missed sessions may be forfeited.

Coin and subscription purchases are handled by the App Store or Google Play, so refunds follow their policies. For issues with a master order or LIVE session, contact us through this page and include your order ID so we can review it.

In the app, go to Profile → Delete Account. This removes your account and associated data, subject to records we must keep for legal, safety, or dispute-resolution purposes. You can also email us for help.

No. Tarot, BaZi, astrology, and other readings are for entertainment and personal insight only. They are not medical, psychological, legal, or financial advice. If you are in crisis, please contact your local emergency services or a crisis hotline.